Privacy Policy

01Introduction

This Privacy Policy explains how Tellpull LLC (“Tellpull,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, book a consultation, or engage us for a project.

By using our website or services, you consent to the practices described in this policy.

02Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our website. This may include:

• Contact details such as your name, email address, phone number, and company
• Project details you share with us in briefs, messages, or consultations
• Booking information when you schedule a call, including your selected time and meeting details
• Communications you send to us, including emails and form submissions
• Technical data such as IP address, browser type, device information, and pages visited

03How We Use Your Information

We use the information we collect to:

• Respond to enquiries, prepare quotes, and schedule consultations
• Deliver, manage, and improve our services and your project
• Send service-related communications such as confirmations and updates
• Operate, maintain, secure, and improve our website
• Comply with legal obligations and enforce our agreements

04Cookies & Analytics

Our website may use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how visitors use the site. We may use analytics tools to collect aggregated, non-identifying usage data.

You can control or disable cookies through your browser settings, though some parts of the website may not function properly without them.

05How We Share Information

We do not sell your personal information. We may share information with trusted third parties only as needed to operate our business, including:

• Service providers that support hosting, scheduling, email delivery, analytics, and payments
• Professional advisors such as accountants and legal counsel
• Authorities or other parties where required by law or to protect our rights

Scheduling a call may involve a third-party booking provider that creates a calendar event and video meeting link on our behalf, subject to that provider's own privacy policy.

06Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, to maintain business records, and to comply with legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymise it.

07Data Security

We use reasonable administrative, technical, and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

08Your Rights

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below and we will respond within a reasonable timeframe.

09Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

10Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11International Visitors

We are based in Jamaica and work with clients worldwide. If you access our website from outside Jamaica, your information may be transferred to, stored in, and processed in Jamaica or other countries where our service providers operate.

12Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. We encourage you to review this page periodically.

13Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@tellpull.com or by phone at +1 (876) 598-0765.